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Cash drawers

HDWR cash drawers are designed for retail tills, fiscal printers and cash registers. They come in two main form factors — slide-out drawers (the wide compartment slides out toward the user) and flip-top drawers (a longitudinal box with a top-hinged lid).

Construction​

  • Cold-rolled steel housing — resistant to mechanical damage and tampering
  • Mechanical key lock — protects against unauthorised access; the key is included
  • RJ12 interface, 6 V or 12 V — connects to a fiscal printer or cash register that issues the open-drawer pulse
  • Removable inserts — coin and banknote inserts for easy emptying at end of shift

Documentation in this category​

  • Models — per-model specifications, dimensions and compatibility notes (see the sidebar as they are added)

Cash drawers FAQ

What are cash drawers used for?
Cash drawers are designed to store cash and valuable documents at a point-of-sale station. They are made from strong cold-rolled steel for resistance to mechanical damage, and a solid key lock protects against unauthorised access. The drawer opens electronically on a pulse from the cash register or fiscal printer, manually with the bundled key, or — for slide-out models — via an emergency lever underneath the housing.
What types of cash drawers are there?
Two basic form factors: Slide-out drawers — a wide compartment slides out of the metal casing toward the user (the most common POS layout). Flip-top drawers — a longitudinal box with a lid that opens from the top; useful where horizontal counter space is limited.
How do slide-out drawers in the HD-KER and HD-KR series differ?
HD-KR drawers ship with a completely removable insert for coins and notes, plus an additional separately removable coin insert. HD-KER drawers do not have the removable full insert — only the coin insert can be lifted out. Pick HD-KR if you want to empty the whole insert at end of shift; HD-KER is sufficient where only coin emptying is needed.
How do I open a cash drawer?
Every drawer has a mechanical lock with a dedicated key. With the lock in the closed position the drawer cannot be opened. With the lock turned to the open position there are two methods: Manually — turn the key one more position beyond 'open'; after a slight resistance the latch releases and the drawer opens. Automatically — when connected to a cash register or fiscal printer and the configured 'open drawer' command is issued, the drawer opens electronically. Slide-out drawers also have an emergency method: a lever underneath the housing near the cable releases the latch when pulled with the key in the open position.
Will the cash drawer fit a particular cash register or fiscal printer model?
It depends on the connector and pinout of the specific device. If your cash register or fiscal printer has an RJ12 connector with a 12 V or 6 V solenoid pulse — which is the most common standard — every HDWR drawer will work without changes. Some legacy devices use a different pinout; in that case check the device's specification before ordering, or contact us with the model name and we will confirm compatibility.
What should I do if the cash drawer does not open from the fiscal device?
First confirm the lock is in the 'open' position — when locked, electronic pulses are ignored by design. Then check that the open-drawer command is enabled and configured in the cash register / fiscal printer software (the command name varies by vendor). If the cable is RJ12 and the pinout matches, the drawer should open on every issued pulse. If it still does not, open the drawer manually with the key and contact support.
Will the drawers work with the Novitus cash register?
No — HDWR drawers are passive (the cash register supplies the solenoid pulse), but Novitus cash registers require an active drawer (with its own power supply and controller). The two designs are not compatible. If you are buying for a Novitus device, you need an active drawer from a different supplier.